While many people come to us through Health Professionals, you do not need a referral from a medical professional to engage our services. Call or email us directly and we can begin by answering your questions and discussing how we can help.

As either the client or the decision maker, you decide how often per week you would like our services delivered, and at what time. Our services are billed by the hour, usually in a minimum two hour block.

Once you have decided on the frequency and timing of our sessions, we go to our staff schedule and slot them in. There may be a delay before actually starting the sessions as we do this. If we think we need some time to get everything organized we will tell you.

When the scheduling is complete we will call you and let you know the date of the first session. If you are a family member you are welcome to attend this first session and any other session you wish.

From here on, we complete detailed reports after every session we deliver, and these are sent to you along with your invoice each month. We conduct reviews to ensure that we are on track to achieving your goals. Our work will evolve over time to meet changing needs, and we welcome ongoing communication to help us deliver the best possible results for you or your family member.